Refund Policy

Last Updated: April 17, 2026

Planning a proposal is stressful enough.

Buying "The Ring Thing" shouldn't be.

We know you are likely in the "secret research" phase and want to avoid making a costly mistake. That is why we offer a completely transparent, frictionless refund process.

The "No-Panic" 7-Day Guarantee
If you read your Design Dossier and it doesn't give you the confidence to walk into a jeweler, we do not want your money.

You have a full 7 days from the time of purchase to request a refund.

No interrogations, no complex forms to fill out, and you can even keep the generated PDF blueprint. We are here to eliminate your anxiety, not add to it.

How to Request a Refund
Send us an email: Write to info@theringthing.org within 7 days of your purchase.
Provide your details: Include the email address you used during checkout so we can locate your order quickly.

Timestamp protection: Your request is officially timestamped the exact moment you send the email. Even if it takes us 24 hours to reply, your 7-day window is fully protected.

How the Refund is Processed
The funds will be returned immediately to the original payment method you used at checkout.

Depending on your bank or credit card provider, it may take 3 to 10 business days for the returned funds to appear on your account statement.

A Note on Statutory Rights
Because our service is a digital information product delivered instantly, the statutory European right of withdrawal technically expires the moment your download begins. However, our voluntary 7-Day Money-Back Guarantee overrides this standard limitation to ensure you have absolute peace of mind when purchasing.